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Is Resurfacing or re-enamelling environmentally friendly?

Making a new cast iron enamel bath or an acrylic bath does require a lot of energy. So the carbon footprint is obviously bigger if you have a new bath made rather than restore an old bath by resurfacing it. There is place for both products. We love restoring old baths to their former glory but we can also appreciate new designs. Reputable companies like ourselves and vitreous enamellers are constantly striving for ways to improve their product and also reduce the carbon footprint.

Does it smell whilst you are doing the job?

With good ventilation you won't smell anything. If the ventillation is not perfect the smell can linger for an hour or two. Some people are very sensitive to the smells. If so let the technician know before hand and he will tell you before he starts to spray. Then you can go out for a walk if you wish. Similarly if you have young children and you wanted to take them out for a walk whilst the technican was working just let him know before hand and he'll tell you when he is about to start spraying.

Do you clean up after you?

We always clean up. Sometimes we are asked not to clean the area after us as the person prefers to do so themselves. Just let us know before hand. Our technicians are all trained in bath resurfacing rather than cleaning so they may not be perfect sometimes. If the technicain is about to leave and you don't feel he has cleaned up to your satisfaction please let him know before hand and he will happily rectify this. We do not send our chaps back to a property to clean up so it is important to check you are happy before we leave.

Is there a cancellation fee?

Generally, as long as we are given adequate notice there is no cancellation fee. We understand things can come up, or another tradesperson can let you down etc and we are very understanding of this.

We do have a waiting list and several customers who require our services more urgently than others. If we are given notice of a cancellation we generally can accomodate one of the more urgent requests.

However if we arrive at a job and the customer is not home to allow us access or the customer has decided they want to change their taps at the last minute for example or if for any reason we arrive at the job and the customer decides to cancel at the last minute we do charge a cancellation fee. If you are in the London area the cancellation fee is £100 plus VAT. Elsewhere we can provide the exact figure on request.

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How do I choose a bath resurfacing company?

There are numerous re-enamelling, resurfacing, refinishing and reglazing company's. Many use almost exactly the same system we use.

Most of these company's are very good and will do a good job. At the end of the day choosing may well come down to cost. Although cheapest is not always best when it comes to your own bath. Quality counts!

You may be limited in who you choose by your location. Some people like the small one man local company and some would not use anyone other than a large established company. As we are probably the leading bath resurfacing company in the UK we can get to anyone in London, Edinburgh, Brighton etc but we might not be able to reach you in Wales. It's still important to check references even if it is a local company.

Good, genuine references on a website are a good way of knowing as well as trusting your own instincts. Also references on such things as google places. If you type in "Bath Resurfacing London" you will see we are the only company where customers have taken the time to leave a few reviews on the service they recieved from us. That's a good way of telling if a company is good. If a company have been around as much as 20 years but none of their clients have left reviews they must not have left a very good impression.

We feel that as well as using the best products currently available to do the job of resurfacing your bath. Although the fact that our employees are highly trained specialists is more important than the materials. Someone can have the latest computer but if he doesn't know how to use it then latest is not best. We are extreemly particular and precise in our preparation. We are able to have your bath ready to use within an hour of us being there. We don't think we can be beaten on that. In addition we do also polish your bath after we have resurfaced it. Our aim is to be the best bath resurfacing company you could possibly wish to choose.

We think the choice is easy. Choose THE BATH BUSINESS!

Is there a Warranty?

Yes. We offer a standard 5 year warranty for our baths. The warranty covers general loss of adhesion or any other coating failure that can be attributed to workmanship or materials. The basic standard warranty is for two years and this can be upgraded to 5 years if so desired.

Basins and chip repairs are generally covered by a 1 year warranty but in some instances we may not priovide a warranty. For example if we have repaired a structurally damaged wash basin then we would not provide a warranty. If you have given us information so we can send you a quote in writing we will let you know how long the warranty is for your particular job. Please do ask if you are unsure.

Our Warranty does not cover accidental damage or misuse. For example if your tiler droped something in the bath and chipped it.