Frequently Asked Questions
Here are some of the most common questions we are asked about bath resurfacing or re enamelling:
- What areas do you cover?
- How long will it take to re enamel my bath?
- When can I use the bath again once it’s resurfaced?
- How long will the new surface last?
- What cleaner should I use on my newly resurfaced bath?
- What preparation should I do before you arrive?
- What is the best time to get the bath done, before or after I re- tile?
- Should I replace taps or waste prior to the bath being resurfaced?
- Do I need to take the taps and waste off the bath so you can re-enamel or resurface my bath for me?
- Can I use a bath mat after bath resurfacing
- Can you change the colour of your bath?
- Can you change the colour of bath, sink, toilet or shower tray?
- Can you resurface or paint the outside of the bath?
- What’s the difference between re-enamelling, resurfacing and refinishing?
- Do you need to bake the bath to get a hard finish?
- Can I dye my hair in the bath?
- Do you always have to have bath resurfaced in situ? Can I send you my bath to have it resurfaced?
- Why resurface? Why replace?
- Is resurfacing or re-enamelling environmentally friendly?
- Does it smell whilst you are doing the job?
- Do you clean up after you?
- Do you charge a cancellation fee?
- How do I choose a bath resurfacing company?
- Is there a warranty?
We can resurface or re-enamel your bath or bathroom suite if you live anywhere in London. So Chelsea, Richmond, Notting Hill, Central London, City of London, Twickenham,Knightsbridge, Kensington, Kingston-Upon-Thames, North Finchley, Enfield, Ilford, Lambeth, Hounslow, etc are easily covered by our technicians.
We can also resurface your bath if you live anywhere in Surrey, Hampshire, Slough, and Hertfordshire. We have technicains who can do the work in situ if you live in Bracknell, Sutton, Epsom, Esher, Ewell, Weybridge, Woking, Farnborough, Aldershot, Windsor, Ascott, Fleet etc.
In the North West of the country we are available in Manchester, Greater Manchester, Cheshire, Sale, Oldham, Stockport, Bolton, Salford, Alderly Edge, Edgerly, Ashton Under Lyne, Irlam, Rochdale, Huddersfield, Warrington and all surrounding areas. We do cover as far as North Wales, Liverpool and Leeds. If in doubt do ask.
All of mainland UK except for some parts of Wales and Cornawall.
We are very busy doing work daily in the South East of England. So now we are able to take on a lot more work and provide a higher level of service in Brighton, Hove, Shoreham, Worthing, Eastbourne, Portsmouth, Lewis, Hailsham,Hastings, Horsham etc.
We also service Kent. We can re-enamel or resurface your bath or bathroom suite in situ in Royal Tunbridge Wells, Tonbridge, Edenbridge, Canterbury, Folkestone, Deal, Ramsgate and even Dover.
In Scotland we cover the whole of Glasgow, Edinburgh, Perth, Dundee, Stirling, Falkirk and the surrounding areas as well as the Hawick, Kelso (The Scottish Borders) and Aberdeen.
We do also cover the Midlands. So Birmingham, Leicester, Sutton Coldfield, Stafford, Burton Upon Trent, Derby, Stoke-On-Trent etc.
Resurfacing will normally take between 5 and 7 hours. If the bath has been re-enamelled before it will take 7 hours. If you want us to resurface a sink and toilet at the same time it will definitely be a full day’s work.
Once the bath has been resurfaced we ask you to leave it for a further 8 hours. The bath is able to be used within an hour of us finishing but frequently the silicon seal needs a few hours to set so we ask that you leave the bath overnight. You can relax in your luxury bath the next morning.
Properly cared for the bath will last in excess of 15 years.
Do not use abrasive cream cleaners. Over time they dull the surface. Most liquid cleaners such as “Flash” are fine and one of the best things to use is washing up liquid. Our technician can advice you more fully on the day.
We just need the bathroom cleared. All your perfume bottles, shampoo bottles and towels etc should taken out of the bathroom.
We have resurfaced a bath and the tiler or plumber later damaged the new bath. We can repair this damage if it happens. But that is just an unnecessary additional expense for our customers. So we would recommend you get any work such as this done prior to us arriving to resurface the bath. If you are planning on replacing taps or the plug we would also recommend you do this first. Such things as new flooring can be done before or after we arrive to resurface the bath, depending on personal preference. New paint around a bath can come off very easily with masking paper. Even old paint can be pulled of with the masking paper. So painting is best done afterwards. Let our technician know if you have just painted and he’ll do his best to avoid damage. However we cannot be held responsible for damage to new paint or paint being pulled off due to masking paper or indeed any damage caused due to our technician working there. Similarly wallpaper, particularly if it has been in the bathroom for a while can come of with masking. Our technician will do his best to avoid this but unfortunately in some instances it is inevitable.
It is not necessary to remove your taps or waste in order to have you bath resurfaced. However if you If you want to renew your taps or waste then it is best to do so prior to us coming to re enamel the bath. Sometimes the new taps or waste are a slightly different size. You can off course change them afterwards but if the bath is damaged by the plumber you will end up paying for a repair.
Do I need to take the taps and waste off the bath or basin so you can re-enamel or resurface my bath for me?
No you don’t. We will simply mask the taps and waste for you. If you do want to change your taps or waste it is best to get a plumber to do so before we resurface your bath or wash basin. Really just to avoid any accidents occurring in refitting the taps or waste after we have re enamelled the bath.
We strongly recommend you do not use a bath mat. The suction pads are very very strong and continual use can cause damage to the bath. Often we resurface baths due to the damage and staining a bath mat causes.If you would like a non slip area applied to the bath we can do this for you. This is very effective. The only downside is, due to this area being rougher, natuarally it can dull quicker than the rest of the bath.
Our most popular request is to re-enamel the colour to white. We can even change the whole bathroom suite to white if requested. We can also colour match your bath to a coloured suite or change it to any colour you wish. We can even do the whole suite black!
Yes. This is proving increasingly popular. Most people do replace the w/c but they like to resurface their wash hand basins as it is in keeping with their bath. Sinks also look great when re-enamelled. Our customers are very happy with the transformation.
Changing the colour of a bath and/or sink:
Generally the colour required is made on-site, matching it to an existing coloured fixture. This is quite a time consuming process so it adds a little bit to the price compared to restoring a bath to white.If you don’t require or need you bath resurfaced to match existing fixtures, but just want it coloured (for example, someone requested their bath be resurfaced in black) then the colour can be obtained ready made and this brings costs down.
If you have a roll-top style of bath, then usually the outside of the bath is painted, often in a strong, bold colour. This is something you can do yourself as the finish on the outside is not as critical as on the inside. The outside is not going to be immersed in water. So although the bath will look fantastic if we resurface the outside for you it is not necessary to use our materials or our specially trained technicians to do so. It is something you can do yourself. If you do plan on doing the outside yourself, we would recommend not using a high gloss finish as the outside of a cast iron bath is often quite rough and pitted and a glossy finish will just highlight this. A satin finish should look much better. Also,doing the feet in a different colour helps to draw attention to them, and if you have clawed feet or the like (some of these baths can have quite impressive feet with a surprising amount of detail) then a different colour is really worth considering. Of course we can also resurface outside the bath for you if you wish. We can do it in whatever colour you desire.If the outside of the bath has been left outside and is in a poor state or has rust on it then, as well as sanding the bath, it would be advisable to have it primed with a metal primer. When we come to restore a bath in situ we simply do not have time to do this. Most primers have to be left for several hours before any further painting can occur. So if you do want us to also prim the bath it would mean the job would be a two day job rather than one day.
When we restore baths in our workshop we can produce a super smooth finish on the outside of the bath which is striking to look at. We can also produce a bespoke finish or design for the outside of the bath.
Re-enamelling is an extensive process whereby the bath is taken away and re-enamelled as it would have been done originally. The enamel is vitreous enamel which is a type of glass. The bath will be heated at a very high temperature to melt the vitreous enamel and bond it to the bath. It’s not a cheap option.
Bath Resurfacing is a process of repairing any damage to the bath such as chips or lime scale damage. Then a priming agent is applied. Once this is done the new surface is applied. It should be sprayed on. The new surface is not a vitrious enamel. It’s a special hard wearing paint. It was initially developed for use on aircraft. Durability is it’s calling card. It is also very flexible and very difficult, although not impossible, to chip.
As far as The Bath Business is concerned we use the best system there is to do the job. Many other company’s use the same system and products as we do.
We pride ourself in excellent workmanship and preparatory work. We also take time to polish the bath once done to ensure a very smooth, shiny and easy to clean surface. We feel, due to the time and care taken to do a good job The Bath Business are the best company to do the job.
We have a very effective bonding agent that ensures the new surface adheres to the old and stays there. The new surface is very, very, very hard wearing and not prone to the damage that can be caused by modern cleaners. Resurfacing can be done in-situ.
In the early 90’s when we were first resurfacing baths most resurfacers did describe what they were doing as “re-enamelling”. Not to be deceptive but just to communicate what they were doing. Since that time a couple of new company’s have sprung up that do re-enamel. Therefore resurfacing as a term became more common. However some company’s do still say they re-enamel when they are really resurfacing. Even we say we are re-enamelling sometimes, just from habit.
If someone says they can come and re-enamel your bath in-situ they mean they can resurface it.
Refinishing is the same process as resurfacing a bath in situ.
No. Several years ago the products used to re-enamel a bath could often take as long as 5 days to cure. This meant that the customer was put at a great disadvantage as they would be without the use of their bath for almost a week. So baking did become popular. This speed cured the bath so it could be used that night or at the least the following day. However it does not make the new surface any harder. In fact there are arguments in favour of leaving the surface to cure naturally. Basically the systems used to re-enamel your bath have advanced to the point that 8hrs is all that is required to leave the bath before use. So baking is no longer a necessity.
The Bath Business heat dry your bath and then polish it for you to get a really excellent, smooth finish. We still ask that you leave it a further 8 hours before use however. The material used to resurface your bath are designed to withstand high temperatures.
No you can’t. Hair dyes have pigments of colour and by nature they are designed to penetrate. If you dye your hair in the bath the dye is very likely to penetrate the surface and stain the bath. If you do dye your hair at home we strongly recommend you do not do so in a newly resurfaced bath.
No we don’t always have to resurface in situ. If you would like us to resurface the bath in another room in the house the room would need to be completely empty of all furnishings and flooring. If the house is having a lot of work done in it then it would be best to wait and have us come at the end of the work schedule. It is by far easier to resurface in the bathroom rather than another room so this would be our preference.
We can resurface your bath or other sanitary wear in our workshop. For most people bath resurfacing in situ is the preferred option. It saves them having to take the bath out , redecorate, etc. However sometimes someone is completely renovating their bathroom or they picked up a really nice old bath or sink somewhere and it is not currently plumbed in. In this instance sending the item to our workshop to have it resurfaced is often a preferred option. It means any redecorating or renovating can be done without the bath or bathroom suite being in the way. Also sometimes a sink or toilet can be easily un plumbed and sent to us.
Our workshop is located near our head office in West Sussex. Call or email for directions. If you need help finding a courier for larger items such as your bath let us know. We can chase up quotes for you.
Most people who have old cast iron baths, roll top, slipper baths etc would not want to replace it with a modern bath. So re-enamelling is a good solution to making a quality bath look and feel new.
Replacing a bath with a “cheap” bath rarely works out that way. Unless the new bath is the same size as the old one there can be additional decorative costs. Tiling and flooring may need to be replaced. Add to that the cost of taking away the old bath and fitting the new. What might look like a couple of hundred pounds can turn out to be a lot more.
The last consideration is the hassle involved in replacing the bath. It can be quite a few days of work with different workmen- tilers, carpenters etc coming through your house.
When you resurface the job is completed that day. You have a lovely looking bath with minimum disruption to you.
Making a new cast iron enamel bath or an acrylic bath does require a lot of energy. So the carbon footprint is obviously bigger if you have a new bath made rather than restore an old bath by resurfacing it. There is place for both products. We love restoring old baths to their former glory but we can also appreciate new designs. Reputable companies like ourselves and vitreous enamelers are constantly striving for ways to improve their product and also reduce the carbon footprint.
With good ventilation you won’t smell anything. If the ventilation is not perfect the smell can linger for an hour or two. Some people are very sensitive to the smells. If so let the technician know before hand and he will tell you before he starts to spray. Then you can go out for a walk if you wish. Similarly if you have young children and you wanted to take them out for a walk whilst the technician was working just let him know before hand and he’ll tell you when he is about to start spraying.
We always clean up. Sometimes we are asked not to clean the area after us as the person prefers to do so themselves. Just let us know before hand. Our technicians are all trained in bath resurfacing rather than cleaning so they may not be perfect sometimes. If the technician is about to leave and you don’t feel he has cleaned up to your satisfaction please let him know before hand and he will happily rectify this. We do not send our chaps back to a property to clean up so it is important to check you are happy before we leave.
Generally, as long as we are given adequate notice there is no cancellation fee. We understand things can come up, or another tradesperson can let you down etc and we are very understanding of this.
We do have a waiting list and several customers who require our services more urgently than others. If we are given notice of a cancellation we generally can accommodate one of the more urgent requests.
However if we arrive at a job and the customer is not home to allow us access or the customer has decided they want to change their taps at the last minute for example or if for any reason we arrive at the job and the customer decides to cancel at the last minute we do charge a cancellation fee. If you are in the London area the cancellation fee is £100 plus VAT. Elsewhere we can provide the exact figure on request.
There are numerous re-enamelling, resurfacing, refinishing and reglazing company’s. Many use almost exactly the same system we use.
Most of these company’s are very good and will do a good job. At the end of the day choosing may well come down to cost. Although cheapest is not always best when it comes to your own bath. Quality counts!
You may be limited in who you choose by your location. Some people like the small one man local company and some would not use anyone other than a large established company. As we are probably the leading bath resurfacing company in the UK we can get to anyone in London, Edinburgh, Brighton etc but we might not be able to reach you in Wales. It’s still important to check references even if it is a local company.
Good, genuine references on a website are a good way of knowing as well as trusting your own instincts. Also references on such things as google places. If you type in “Bath Resurfacing London” you will see we are the only company where customers have taken the time to leave a few reviews on the service they received from us. That’s a good way of telling if a company is good. If a company have been around as much as 20 years but none of their clients have left reviews they must not have left a very good impression.
We feel that as well as using the best products currently available to do the job of resurfacing your bath. Although the fact that our employees are highly trained specialists is more important than the materials. Someone can have the latest computer but if he doesn’t know how to use it then latest is not best. We are extremely particular and precise in our preparation. We are able to have your bath ready to use within an hour of us being there. We don’t think we can be beaten on that. In addition we do also polish your bath after we have resurfaced it. Our aim is to be the best bath resurfacing company you could possibly wish to choose.
We think the choice is easy. Choose THE BATH BUSINESS!
Yes. We offer a standard 2 year warranty which can be upgraded to a 5 year warranty for our baths. The warranty covers general loss of adhesion or any other coating failure that can be attributed to workmanship or materials. The basic warranty is a 2 year warranty which, at the end of 2 years can be upgraded to 5 years.
Basins and chip repairs are generally covered by a 1 year warranty but in some instances we may not provide a warranty. For example if we have repaired a structurally damaged wash basin then we would not provide a warranty. Also we do not warranty cracked items as we have no way of telling if the crack is structural or not. If you have given us information so we can send you a quote in writing we will let you know how long the warranty is for your particular job. Please do ask if you are unsure.
Our Warranty does not cover accidental damage or misuse. For example if your tiler dropped something in the bath and chipped it.